How To Create Open-Ended Challenges
In some situations, you may want to set up challenges that require multiple ongoing submissions from your users. These situations generally call for open-ended challenges, where you’ll be able to encourage users to submit as much content as possible. Read on for more information on how you can tweak challenges with the Admin Web Portal to support open-ended submissions!
Open-ended Challenges Overview
SocialLadder challenge types that support multiple submissions (Manual, Postering, and Flyering) all have submission goals. When these submission goals are reached by users, the challenge is considered complete, and will no longer be available for submissions.
You can create an open-ended challenge by requiring a larger submission goal. These challenges are helpful for challenges that you would like to run for the duration of your program or for a monthly challenge that requires a lot of submissions from the user.
Example of Open- Ended Challenge:
Read on to learn how to do so!
How to Create an Open-Ended Challenge
Start by creating either a Manual, Postering or Flyering challenge. Head to your Challenges tab and click the blue +CREATE button at the top of the Challenges screen, then select the desired option from the challenge type menu.
From here, set up the challenge as you normally would for a manual, postering, or flyering challenge. To set up an open-ended challenge, you’ll want to focus on three main items:
- Fill in the Start and End Dates & Times in their respective fields to set the duration you would like the challenge to run for. For some open-ended challenges, you might want to set the end date for a long time into the future, like ten years from now.
In other scenarios, you might want the challenge to be completed and renewed monthly - in that case, you can use the Duplicate function from the top bar of an existing challenge to copy a challenge several times and manipulate the end dates for a new copy of the challenge to publish and run every month.
- Set the point and submission structure for the challenge. The Points field determines the amount of bonus points given to users for reaching the maximum number of successful submissions, whereas the Points per Submission field determines the amount of points awarded for each successful submission.
The Number of Submissions sets the submission goal, which also functions as the maximum number of allowed submission. For an open-ended Manual challenge, you’ll want to set the Number of Submissions to 9999 so it basically functions as infinite. In this case set the amount of points you would like per submission and just fill in the regular points field with a 0.
- Checking the Require Review option on a challenge will affect the way that users earn points from their submissions. If left unchecked, users will automatically earn points from submissions, with the possibility of those points being revoked if the submission is later rejected via the Admin Web Portal. If checked, users will only be awarded points when the submission is approved in the Admin Web Portal.
For the high volume of submissions on open-ended challenges, you’ll normally want to leave the Require Review option unchecked. Check out our article on the Review Content tab to learn more about approving and rejecting content.
Tips and Tricks
The steps above also apply very closely to Postering and Flyering challenges, as this is a very common practice for field marketing. If you would like to learn more about field marketing on SocialLadder, click here.
Make sure to use the Manual challenge type if the tasks require users to complete multiple submissions of tasks normally covered by Instagram, Facebook Engagement, or Share challenges. One popular example of this would be Share the Most Recent Facebook Post! While the action is technically an engagement, setting this task up as an open-ended Manual challenge allows organizers to set one challenge and forget about it, rather than setting up a new Facebook Engagement challenge for each post.