The Campaign feature is a way of tagging and grouping challenges, notifications, and feeds in order to gather data on a particular campaign of your ambassador program. This could be used to separate data for different events, different divisions within your brand, etc.
You will mainly be using the campaign feature in the Challenges section of the Admin Web Portal. When creating a challenge, the campaign tag is created and/or applied at the end of the challenge creation menu. Once this is field has been filled out, the campaign is applied to the specific challenge. Once the campaign tag is added, the challenge will become viewable in the campaign.
Starting a Campaign
Campaigns are started by tagging a challenge with a new campaign title of your choosing. To do this, go to the challenge tab and click the Create button and start creating a new challenge.
Choose the specific challenge type from the menu that you would like to use and begin filling in all fields in the challenge. Under the call to action and the challenge description and directly under this will be Add a campaign.
To add your campaign, click on the ADD CAMPAIGN button and type the name of the campaign you would like to link.
Begin typing in the campaign name you’d like to use. If the campaign name is new, click on NEW CAMPAIGN.
If you’re looking to select a campaign that already exists, begin typing and select the name from the list. Once you create/select the campaign, the name will stick on the field.
Viewing Content Submitted for a Campaign
To view content submitted under a specific campaign, go to the Review Content Tab of the Admin Web Portal. At the top right-hand corner of your screen, there is an hourglass figure with a set of 3 lines. Click this set of 3 lines and the first field will be CAMPAIGN NAME. Click that drop-down menu and click on the campaign you would like to view.
To view a specific challenges tagged in a campaign, go to the Challenges Tab of the Admin Web Portal. At the top right hand corner of your screen, there is an hourglass figure with a set of 3 lines. Click this set of 3 lines and the first field will be CAMPAIGN NAME. Click that drop-down menu then click on the campaign you would like to view.
Challenges will be filtered on the screen by challenges that are tagged with that campaign. This will show live, draft, and scheduled challenges belonging to that particular campaign.
NOTE: The CAMPAIGN NAME field on the Challenges Tab will only appear if you have a challenge tagged with your campaign. If you have not yet tagged anything with a campaign, this field will not appear.
For any other questions about this feature, you can use the Submit a Request button at the top of this page, click on the blue chat icon at the bottom of the Admin Web Portal to activate the chat feature, or reach out to your dedicated Customer Success Specialist to learn more!