Feed graphics are a great way to highlight program info & announcements while customizing your app to align with your brand. These feeds can be created & managed right inside your Admin Web Portal. Many feeds are permanent, and they are the first thing that users see when they join the program, so it’s important to get the images and branding right.
You can’t currently edit the image on an existing feed, but you can duplicate the feed & update the image if needed. It’s a useful strategy for everything from making a tweak to a custom feed you just published all the way to overhauling SocialLadder’s standard range of feeds. Read on to learn how you can replace feed images in the Admin Web Portal!
How to Adjust Feed Graphics in the Admin Web Portal
Start by heading to the Feeds tab on the Admin Web Portal and selecting the feed you’d like to edit. Published feeds cannot be edited, so you’ll need to duplicate the existing feed, edit it and republish, then delete the previous feed. We recommend using the duplication method to preserve the feed actions and other parameters on the existing feed. Click on the three dots in the top right hand corner of the feed information overlay, then click Duplicate.
The feed information overlay will automatically update to the newly created duplicate and bring you to the DRAFT tab. On this new draft feed, click on the pencil icon located right next to the three dots in the top right of the screen.
This will bring up the feed creation menu. Scroll down to the section that says UPLOAD A FEED IMAGE and select the picture you would like for your new feed image.
After uploading this new feed image, confirm that the other fields on the feed creation screen are set as desired. If you duplicated the existing field, click on the blue Save + Activate button. This will publish your new feed with a new image back out to your users.
Make sure to adjust the placement of the feed on the CURRENT tab after publishing it. New feeds will automatically be placed at the top of that screen. Use the arrows on the left-hand side of the feed cards to adjust the placement as necessary.
For any other questions about this feature, you can use the Submit a Request button at the top of this page, click on the blue chat icon at the bottom of the Admin Web Portal to activate the chat feature, or reach out to your dedicated Customer Success Specialist to learn more!