Support
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Welcome Ambassadors - How To Use SocialLadder
SocialLadder provides an easy to use platform and experience for ambassadors, music fans & lovers, brand advocates, influencers, affiliates, and more to promote for the things that you love! Social...
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Rewards & How To Redeem Them
Rewards & How To Redeem Them Rewards Rewards are "prizes" that ambassadors can redeem after they receive points for completing challenges. These are great incentives for promoting and staying engag...
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Requirements for IG Story challenge
In order for SocialLadder to access your Stories, you need to have an Instagram Creator or Business account and a Facebook brand page connected to your Instagram account. What is a Facebook bran...
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Setting Up Your Instagram Creator Account to Complete Instagram & Instagram Story Challenges on SocialLadder
Setting Up your IG Creator Account to Complete IG & IG Story Challenges on SL Here you'll find a video with steps to set up your Instagram Creator account and link your Creator account to SocialL...
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Types of Challenges & How To Complete Them
What are Challenges? Challenges are action items that are created to keep ambassadors engaged and excited about your brand and/or event. These challenges can range from simple social tasks such a...
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Invite Codes & Adding Yourself Into A Program Area
Invite Code & Adding Yourself Into An Area Every SocialLadder program has their own invite code that allows their ambassadors to enter the area on the app. Once you add in this invite code to the S...
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Setting Up Your Instagram Account to Complete Instagram Story Challenges on the SocialLadder Dashboard
To complete Instagram Story challenges, you’ll want to connect your Facebook and Instagram Creator accounts to a Facebook Brand page. Follow the steps below to get started! Note: To make your acc...
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Enabling Notifications
Enabling Notifications Enabling notifications is easy! Please follow the steps below to make sure you don’t miss out on any time-sensitive challenges, rewards, or announcements! Enabling Notificat...
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Location Settings
Turn On Location Settings Please be sure to allow SocialLadder to access your location while you are using the app. This allows ambassadors to complete location-based challenges like flyering, post...