Rewards & How To Redeem Them

Rewards

Rewards are "prizes" that ambassadors can redeem after they receive points for completing challenges. These are great incentives for promoting and staying engaged with your SocialLadder program, and a way for the brand and/or event organizer to reward you for all of your hard work! Reward options can include event tickets, experiences, merchandise, brand swag & products, gift cards, cash, social media feature experiences, and more. 

On the SocialLadder app, rewards have their own category listed out along the bottom of the app screen. Once you click into the "Rewards" tab for your program, you can see these different subcategories broken down into different reward types. Click into a subcategory and check out the different reward options offered! To return back to the program home screen, continue to click on the "Back" button until you reach the home page.

Click here to read a more detailed article on how to redeem your rewards and the redemption process.

Types Of Rewards

Click into the “Rewards” category in your SocialLadder program. Check out the different rewards subcategories available. In the example below, the rewards available for this event are broken down into three subcategories, Exclusive Experiences, Tickets, and Merch. Once clicked into each of these subcategories, you can see the different rewards that are available. From here, you can see how many points are needed for you to redeem each reward type. In the center of the reward image, you will see how many more points you need to redeem this reward. Directly under the title of the reward, you will see the total number of points the reward is worth. Next to this, you will see the number of units available for this reward. If there is a checkmark with a circle around it in the center of the reward image, this means that you have enough points to redeem this reward.

Click into each specific reward, read the description, and click on the circle at the bottom right-hand corner of the reward to claim it. If you see a message that states “More Needed,” you don’t have enough points to claim this reward and you will not be able to click on this. If you see a message that says “Claim It,” click on the button to claim your reward.

Redeeming Rewards

Once you click on “Claim It,” you will receive a message asking if you’re sure you want to claim this reward. Click on “Ok” and this will take you to a screen that shows you that you’ve claimed a reward.

After receiving this message, you will receive a redemption email to the account that is linked to your SocialLadder profile. This email will include detailed instructions on how you can claim your reward and any steps you may need to take.